Sluggers official Refunds policy:

Sluggers Refunds Policy

All parcels that arrive their respective final destinations in poor condition that is, your parcel is tempered with by the courier workers ensure to reach out to us immediately via our contact form with your order number as message topic we will reimburse this loss by reshipping the missing amount immediately.

Also, ensure to contact us if your parcel is missing or stolen that is, you were provided with your delivery tracking information but did not receive your parcel due to USPS, FedEx, EMS or Courier workers theft, we will immediately refund you the exact amount you paid for your order or reship the order with another courier service upon your request.